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Listing Bits

Greg Robertson, co-founder of W+R Studios and publisher of Vendor Alley, talks real estate technology with the people who are shaping it.
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Aug 6, 2020

Who’s ready to get geeky about MLS?

Collaborations among MLS organizations are usually about sharing data. But MLS Aligned takes collaboration to another level, promoting dialogue among their in-house technology teams and putting the tech tools they have developed to work in each other’s markets.

Matt Consalvo is the CEO at Arizona Regional MLS, Chris Carrillo is the CEO of Wisconsin’s Metro MLS, and Brad Bjelke is the CEO at UtahRealEstate.com. Together, with a few other MLS organizations are principles at MLS Aligned, a collaboration of five forward-thinking MLS organizations that are coming together to change the industry.

On this episode of Listing Bits, Matt, Chris, and Brad share the MLS Aligned origin story and discuss how their in-house tech teams benefit from the ability to share best practices. They introduce us to the MLS Aligned API, describing how it is designed to follow RESO standards while providing additional fields and features for vendors, brokers, and other MLSs. Listen in to understand how MLS Aligned might support smaller MLSs with fewer resources and learn about the organization’s mission to provide high-quality products with a local focus.

What’s Discussed: 

How MLS Aligned grew out of a conversation among MLS CEOs and CTOs

How the tech teams of MLS Aligned members benefit from the ability to share best practices

Examples of MLS Aligned collaborations where tech has been plugged into other markets

The Market Initiative partnership between ARMLS and Metro MLS

Why the MLS Aligned API is designed to avoid data replication

How the MLS Aligned API follows RESO standards while providing additional fields + features

How vendors are using the MLS Aligned API

How MLSs might collaborate to adapt to moving trends prompted by the pandemic

What differentiates MLS Aligned from other MLS collaborations (e.g.: MLS Grid, MLS Roundtable, etc.)

--Collaboration among MLSs with in-house technology teams

--Mission to deliver a high-quality product with a local focus

How MLS Aligned might serve as a lifeboat for smaller MLSs with fewer resources

The focus on inclusivity at MLS Aligned

Why the principals at MLS Aligned are committed to building success before they start selling

Resources:

ARMLS

Metro MLS

UtahRealEstate.com

Monsoon Tax Records System

MLS Grid

Jim Harrison

ARMLS & Metro MLS Market Initiative

The Marquette Airbnb Study of Milwaukee STRs

Sam DeBord at RESO

CMLS

MLS Roundtable

Kurt von Wasmuth

Dave Wetzel

 

Connect with Matt, Chris & Brad: 

MLS Aligned

Email info@mlsaligned.com

 

Sponsor:

Cloud CMA Live

Jul 28, 2020

Most real estate agents look down on rentals, preferring to work solely with clients looking to buy in the next three to six months. What they don’t realize is that there are $12B in leasing commissions available to those agents who are willing to work with renters. And they’re missing out on the opportunity to build relationships with the homebuyers of tomorrow. But how do you find out what rentals are available in your market—when only a small percentage are listed on the MLS?

 

Ishay Grinberg [pronounced ee-shy] is the Founder and President of Rental Beast, the MLS for rentals. The platform helps tenants and landlords navigate the rental experience and levels the playing field for agents and brokers, giving them access to a comprehensive database of rental listings. Ishay has 20-plus years of experience in the real estate industry, working as an agent and managing broker for firms in New York City and Boston before creating Rental Beast.

 

On this episode of Listing Bits, Ishay introduces us to the Rental Beast platform and describes the opportunity available to real estate agents who are open to working with renters. He explains how the platform facilitates a fully virtualized transaction that is driven by the agent, exploring what the sales side of our industry can learn about virtualization from rentals. Listen in for Ishay’s insight on integrating Rental Beast with existing MLSs and learn how the platform helps agents earn more by generating transactions on the rental side.

 

What’s Discussed: 

 

Why Ishay describes Rental Beast as the MLS for rentals

The 50 unique data points Rental Beast collects for each property

Ishay’s experience in the NYC market where there is no MLS

The $12B in leasing commissions available to agents who are willing to work with renters

How working with renters helps agents build relationships with the homebuyers of tomorrow

What JCHS research reveals about the growing affluence of renters in the US

How Rental Beast facilitates a fully virtualized transaction driven by the agent

How agents can leverage Rental Beast’s AVM for rentals

What the sales side of real estate can learn about virtualization from the rental industry

--Streamline and digitize the closing process

--Touchless showings

Reading the local market to decide whether to hold or flip an investment property

Rental Beast’s vision for embedding themselves in the MLS universe via integration

The positive results brokers are seeing from the use of Rental Beast

 

Resources:

RESO

Harvard’s JCHS Research

FBS

Invitation Homes

MRED

MRED’s Partnership with Rental Beast

Connect with Ishay:

Rental Beast

Sponsor:

Cloud CMA Live

Apr 1, 2020

While we may not be able to predict exactly how the current health crisis will impact organized real estate moving forward, most of us would agree that change is in the air. The kind of change that could transform the way we do business altogether. So, how is the Coronavirus changing the way we think about the spaces where we live and work? And how might this new perspective lead to foundational shifts in our industry?

Jessie Beaudoin is the Founder and CEO of CallAction, a lead engagement automation platform that helps real estate agents capture, track, and respond to leads from online and offline marketing channels. He has 35 years of experience in real estate, working as a mortgage broker for nearly two decades before his interest in efficiency and scale led him to the technology space. Now, Jessie is on a mission to help businesses do more in less time through intelligent sales and marketing automation.

On this episode of Listing Bits, Jessie discusses the foundational shifts in real estate that may come from the Coronavirus pandemic, exploring how the crisis is changing the way we define ‘home’ and why the efficiencies of working remotely might shift the way we do business moving forward. He offers insight into why we lean on technology in moments of crisis and how the virus could impact the housing market in the months ahead. Listen in to understand what mainstream adoption of virtual showings means for real estate agents and get Jessie’s advice on what YOU can do to step up as a leader for your clients and your family in this challenging time.

What’s Discussed: 

Jessie’s background in real estate and segue into the technology space

How the Coronavirus is giving us a newfound appreciation of what home means

How the efficiency of working remotely might change commercial real estate

Why we leverage technology in moments of crisis

The positive foundational shifts that may come from the COVID-19 pandemic

-  Appreciate being together, hyper-focused during appointments

-  Written + verbal communication more clear, poignant and thoughtful

How mainstream adoption of virtual and self-showings could impact agents

Jessie’s insight around how the virus might affect the housing market

The innovations that emerged in the last recession

Jessie’s advice for agents on navigating the current health crisis

     -  Leverage overcommunication and connection
     -  Depend on technology to scale efforts
     -  Step up as a leader for clients and family

How CallAction allows agents to scale their communication via automation

Resources:

Zoom

Real Estate for Millennials vs. Baby Boomers

Gary Vaynerchuk’s Keynote at Inman Connect 2016

Connect with Jessie: 

CallAction

Call (323) 741-2255

Jessie’s Blog

Jessie on LinkedIn

Mar 10, 2020

Out of 565 Multiple Listing Services nationwide, 82 serve less than 100 brokers and agents. Unsurprisingly, this means that the nation’s 20 largest Multiple Listing Services serve over 50 percent of the nation’s total MLS subscribers. These statistics didn’t exist a year ago, but thanks to the Real Estate Almanac, the disparity is clear. Now that we understand the scale of the issue, how can we make changes to better serve agents, brokers, and their clients?

Clint Skutchan is the vice president of T3 Sixty’s association and MLS division. T3 Sixty is an industry-leading management consultancy and research company that focuses on residential real estate brokerage. Clint has over a decade of experience in the real estate industry and previously served as CEO of a realtor association in Colorado. He established an independent consulting company in 2014. In 2018, he joined T3 Sixty.

On this episode of Listing Bits, Clint discusses T3 Sixty’s latest undertaking: Real Estate Almanac. He explains where the idea for a comprehensive list of MLSs and associations came from and talks about some of the surprises that came out of that list. Listen in for Clint’s insight on the future of the Real Estate Almanac and how the data it consolidates will impact the industry, and the nation as a whole. 

What’s Discussed: 

How Clint got involved in T3 Sixty

What the Real Estate Almanac is and what it says about the industry

Why T3 Sixty put the latest MLS and association list together

What issues MLSs and associations are facing nationwide

Whether Clint thinks NAR membership will stagnate, drop, or continue increasing

How the list of MLSs and associations has shrunken in five years

Why MLSs choose not to consolidate

How smaller MLSs might tackle some of the issues they face

What’s next for the Real Estate Almanac

Resources:

T3 Sixty

Real Estate Almanac

Top Associations/MLS

Connect with Clint:

Follow Clint on Twitter

Follow Clint on LinkedIn

Feb 14, 2020

According to research conducted by Freddie Mac, there are 83 million mortgage-ready renters in the US! But most grossly overestimate how much they need for a down payment and very few know about the low down payment programs available to low and moderate-income home buyers. How much could a real estate business grow simply by making down payment assistance part of its business development strategy?

Rob Chrane is the CEO of Down Payment Resource, a platform that aggregates down payment assistance program data and connects homebuyers with down payment assistance. Rob has more than 30 years of experience as a top-producing Realtor and mortgage broker, and he has been recognized as a HousingWire Vanguard for his leadership in the housing economy.

 

On this episode of Listing Bits, Rob discusses who down payment assistance is designed to help and why some agents and lenders are reluctant to incorporate these programs into their workflow. We also discuss the evolution of Proptech as well as the pros and cons of the fractional ownership model. Listen in for insight around how Down Payment Resource shares its data with MLSs, lending companies, and individual agents and LOs—and learn about the massive opportunity available to real estate players with access to down payment assistance tools.

 

What’s Discussed: 

How Rob connects homebuyers with down payment assistance

What inspired Rob to create Down Payment Resource

Who down payment assistance programs are designed to help

Why agents and lenders are reluctant to use these programs

How Down Payment Resource gets its data to industry players

  1. MLSs and Associations
  2. Enterprise solutions for lenders
  3. Down Payment Connect (individual agents, LOs)

How Down Payment Resource makes money via a subscription model

How Rob thinks about the Proptech fractional ownership model

How DPR’s data shows up for MLS clients vs. individual agents

 

Resources:

Urban Land Institute

Freddie Mac Housing & Economic Research

Cloud CMA

MGIC

Divvy

Shelley Specchio

 

Connect with Rob: 

Down Payment Resource

Down Payment Connect

Nov 20, 2019

Many agents might view Opendoor as a competitor, yet another tech platform out to eliminate their jobs. But what if you could leverage the iBuyer as a partner to build your real estate business?

Shannon Fitzpatrick leads a team of 45 agents at Movoto Real Estate in Las Vegas and Henderson, Nevada, and Tyler Hixson serves as the Director of Real Estate Partnerships and Strategy at Opendoor. In this episode of Listing Bits, Tyler and Shannon explain how agents can leverage Opendoor as a tool to grow their business, bringing cash offers to prospects and tying multiple transactions together.

Shannon speaks to the value of going into a listing presentation with an Opendoor offer, describing how it allows him to do what’s best for the seller, and Tyler discusses why agents can get a stronger offer from the platform by articulating the property’s unique features. Listen in for insight into the misconceptions agents have about Opendoor and learn how to work WITH the iBuyer to serve your clients and generate more leads.

What’s Discussed: 

How Shannon uses Opendoor to bring a cash offer to prospects

Leveraging Opendoor to tie multiple transactions together

The value of going into a listing presentation with an Opendoor offer

Opendoor’s offer valuation process and associated service fees

How Opendoor passes its vendor discounts on to sellers

How Opendoor can serve as a powerful lead gen tool for agents

Why agents can get a stronger offer from Opendoor than sellers

How Opendoor works directly with agents through closing

How Shannon uses Opendoor as a recruiting tool at his brokerage

The advantage to sellers of working with an agent AND Opendoor

The misconceptions agents have about the Opendoor platform

  • Quality of offer + fees
  • Think it’s out to eliminate agents

Opendoor’s plans to expand to serve all customers, home types

Resources:

W+R Studios

Cloud CMA

Opendoor/CloudCMA

 

Connect with Tyler: 

Opendoor’s Agent Partner Program

 

Connect with Shannon:

Movoto

Shannon’s Website

Shannon on Zillow

 

Oct 29, 2019

When you move fast, you break things.  Mark and the rest of  Remine’s co-founders are definitely shaking things up in the MLS space.  This conversation was recorded at the CMLS Conference in Salt Lake City on October 17th before their recent attempt to launch a new listing portal and Zillow’s decision to cut off access to their Zestimate API   As Mark says, in this wide ranging conversation, Remine’s attitude is to “go big or go home.”

In February 2019, Remine raised $30M in private equity to grow its real estate data and analytics platform. A month later, the company announced a painful reduction in force as they shifted focus from upselling agents to partnering with the MLS. So, what prompted Remine’s pivot to an enterprise model? And how are they making the transition from predictive analytics to a next-level MLS system? 

Mark Schacknies is the Cofounder and CEO of Remine, a software company that delivers real estate intelligence to more than 825,000 realtors in 40-plus MLS markets. On this episode of Listing Bits, Mark shares the Remine origin story, discussing how the founders started out as competing agents but came together around a shared fondness for data-driven strategies.

Mark speaks to Remine’s pivot from predictive analytics tool to full MLS system, describing what inspired their transition to an enterprise model and how they are addressing their lack of experience in the realm of MLS conversion. Listen in for insight around how Remine’s philosophy differs from legacy incumbents like CoreLogic and learn what success looks like for Mark’s team on their journey to an IPO.

 

What’s Discussed: 

 

How the founders of Remine started out as competitors

Leveraging tech to transform real estate from within

How the MLS governs the world’s most important asset class

Why Redfin is at the top of Mark’s list of consumer portals

Balancing privacy with data to empower decision-making

What inspired Remine’s pivot to a full MLS platform

What a day-in-the-life of Mark Schacknies looks like

How Remine is addressing a lack of experience in MLS conversion

The difference in philosophy between Remine and CoreLogic

How Remine’s UI gives control to MLSs re: business rules

What success looks like for Remine + the IPO timeline

Resources:

 

CMLS 2019

The Third Wave: An Entrepreneur’s Vision of the Future by Alvin Toffler

Cloud CMA

Joe Kazzoun

Connect with Mark:

 

Remine

Mark on LinkedIn

 

Sep 26, 2019

You can ask Alexa to turn on the lights, show you the forecast, remind you what’s on your calendar today, or give you the score of the Astros game. And now, voice assistants are expanding to the real estate industry, allowing agents to open their business information and even access the MLS—with the sound of their voice alone!

 

Miguel and Ami Berger are the creators of Voiceter Pro, the conversational search platform that brings real estate and consumers together via conversations with voice assistants like Amazon’s Alexa and Google Home. On this episode of Listing Bits, brought to you live from the 2019 RESO Fall Conference, Miguel and Ami share their mission to provide customized voice technology to the real estate space, affording voice access to websites, MLSs and associations.

 

Miguel and Ami explain how they came to create the company and describe their vision for Voiceter 2.0, offering insight around potential features and applications that could be added to the platform. Listen in to understand why the Voiceter technology is system agnostic, how industry standards make it easier for small teams to innovate, and what applications Voiceter might facilitate beyond the real estate vertical.

What’s Discussed: 

Voiceter’s mission to provide voice to the real estate industry

How Voiceter affords voice access to MLSs and associations

The potential for Voiceter customization by MLS and agent

How Miguel and Ami came to create Voiceter Pro

Miguel’s vision around potential features for Voiceter Pro

Why the Voiceter Pro team has decided to be system agnostic

How the consumer search works and what info it provides

Voiceter Pro’s intention to integrate with other vendors, APIs

How industry standards support developers like Voiceter Pro

Potential voice applications beyond the real estate vertical

How Voiceter Pro brands to the agent, broker or association

 

Resources:

Ami’s Voiceter Pro Presentation at RESO

RESO 2019 Fall Conference

FBS

CoreLogic Trestle

Samsung Bixby

Adam Cheyer

The BBC’s Beeb

Cloud CMA Developers Page

ShowingTime

 

Connect with Miguel & Ami:

Voiceter Pro

Voiceter on Vimeo

Voiceter on Twitter

Voiceter on Facebook

Ami on LinkedIn

Miguel on LinkedIn

 

Sep 20, 2019

Michael Wurzer is 100% confident of one thing: The MLS creates value in the real estate market that doesn’t exist in any other way. No one else has created enough trust to generate that same level of cooperation among competitors. And rather than being a scourge to brokers, Michael argues that the MLS powers the market. That unique value prop is the reason why he believes current trends will prove the value of the MLS—not kill it.

 

Michael is the CEO of FBS, the leading innovator of MLS technology. He has 22 years at the helm of this highly-respected real estate software brand which was named one of Forbes2019 Small Giant companies. On this episode of Listing Bits, Michael addresses the trend toward off-market listings, sharing his take on why it’s not a threat to the MLS. He weighs in on the potential creation of a ‘vendors association’ that would afford prescreened developers access to real estate data.

 

Michael also discusses the likelihood of consolidation in the MLS vendor space, tech adoption in the employee versus independent contractor models, and the importance of data in light of high agent churn. Listen in for insight around the value of integration among real estate tech vendors and learn Michael’s take on the role of the MLS in creating choice for its members.

 

What’s Discussed: 

 

How standards are key in making software easier to build

The trend toward off-market listings and its impact on the MLS

The idea that pocket listings are a kind of DIY-Upstream

The resilience of the MLS community and its unique value prop

The creation of a ‘vendor’s association’ to prescreen developers

Why ShowingTime’s acquisitions of CSS is a holy shit moment

The likelihood of consolidation in the MLS vendor space

Tech adoption in employee vs. independent contractor models

The importance of data in light of high agent churn

Why SaaS marketing techniques don’t work in real estate

The value of integration among vendors and with the MLS

The role the MLS plays in creating choice for its members

 

Resources:

 

Pocket Listings on Industry Relations EP037

Inman Panel on the MLS & iBuyers

Michael’s ‘Death of MLS?’ Blog Post

Andy Woolley at Homes.com

Swanepoel Trends Report

ShowingTime’s Acquisition of CSS

Lone Wolf Technologies

Software is Eating Real Estate on Industry Relations EP029

Cloud CMA Developers Page

BombBomb

Curaytor

 

Connect with Michael:

 

FBS

Flexmls

Michael on LinkedIn

 

Aug 12, 2019

“These combinations are fragile. You’re pulling 43 associations together. You’re pulling all these different boards together. You’re pulling all these different things together … so, I suppose you could look at blowing it up and go, ‘Why the hell did you do that?’ [The consolidation of MLSs] was a big deal and was very, very expensive. It really was, both in time and energy and everything involved. But you could also look at it this way: It’s something that had to be done. It really, really did. So, you can take your pain now or later.”

Brian Donnellan is the interim CEO of Bright MLS, a consolidation of nine forward-thinking MLSs in the Mid-Atlantic region that serves 85K real estate professionals and facilitates approximately 250K annual transactions valued at more than $70B. Brian has 13 years of industry experience, serving as CFO and COO of MRIS prior to the merger. On this episode of Listing Bits, Brian shares the challenges of merging different personalities and cultures and explains how the Bright consolidation gave others the courage to follow suit.

Brian also offers insight around the power of relationships in the real estate industry, the factors that influence growing agent attrition, and the value of building a product that helps brokers and agents make better decisions. Listen in to understand why Bright MLS is bringing on new staff from outside the industry and learn how the team’s commitment allowed them to endure criticism during the consolidation and get to a place they can be proud of!

**A quick note, due to a microphone issue the sound quality of this isn't that great.**

 

What’s Discussed: 

 

Brian’s background in information systems and public policy

How we underestimate the relationship aspect of real estate

Brian’s insight on the factors that influence agent attrition

How building a better product supports agent production

The challenge of merging the cultures of MRIS + TREND MLS

The distinction among members, customers and subscribers

The rocky start to the process of consolidating Bright MLS

How the Bright team endured the criticism on social media

The value of bringing in new staff from outside the industry

Brian’s pride in Bright’s progress and vision of the future

 

Resources:

 

Inman Connect

Teaching Strategies

Homesnap

Tom Phillips

David Charron

Frank Major

Chris Finnegan

Mike DelGaudio

 

Connect with Brian:

 

Bright MLS

Brian on LinkedIn

Jun 24, 2019

Ever wonder what happened to all the business cards you’ve handed out over the years? Wish there was a better way to engage with prospects beyond simply giving them your contact information and hoping for the best? The SavvyCard platform affords real estate professionals the opportunity to provide immediate value to new leads, sharing information relevant to their initial conversation with the prospect. And most importantly, SavvyCard gives the agent control of the follow-up!

 

David Etheredge is the cofounder and CEO of SavvyCard, a lead development platform designed to facilitate proactive, tech-enabled follow-up with prospects. David and his team are committed to helping real estate agents, brokers, associations and affiliates build a direct relationship with buyers and sellers through technology and networking tools that put the customer experience first. Prior to SavvyCard, David managed software development teams for Disney Interactive, Microprose and Hasbro Interactive and cofounded a boutique digital marketing agency.

 

Today, David shares the origin story behind SavvyCard, explaining the platform’s intent to facilitate proactive follow-up by way of a digital business card. He discusses the SellerShare feature, describing how it can be used to engage sellers in promoting their own listing on social media. David also walks us through best practices for following up with prospects, addressing the data around how quickly agents should follow up and offering ideas for how to provide value. Listen in for David’s insight around the role of advertising in growing a business and learn why real estate professionals should take advantage of social platforms to promote new property listings!

 

What’s Discussed: 

 

David’s background managing software development teams

How SavvyCard originated as a better way to engage prospects

How progressive web apps will change the way content is distributed

How SavvyCard facilitates tech-enabled, proactive follow-up

Engaging sellers in promoting their listing on social via SellerShare

The data around following up within 10 minutes of meeting a lead

Following up with a relevant article or service recommendation

Why it’s valuable to post new property listings on Facebook

David’s insight around the role of advertising in growing a business

SavvyCard’s intent to become a part of the real estate toolkit

 

Resources:

SellerShare

 

Connect with David:

SavvyCard

David on LinkedIn

May 28, 2019

“We will never sacrifice service to our existing customers to growth. We just won’t.

Our first priority is taking care of our customers.”

 

Merri Jo Cowen is the CEO of Stellar MLS, the third-largest regional MLS in the US with nearly 60K members in 16 REALTOR Associations throughout Central and Southwest Florida and Puerto Rico. Formerly known as My Florida Regional MLS, the organization’s recent rebrand is inspired by its reputation as the country’s most customer-focused MLS and intention to design a curated experience for each subscriber. Merri Jo’s resume also includes a 6-year run as CEO of Northern Nevada Regional MLS, and in her 35-plus years in the industry, she served as president of CMLSand played an integral role in the development of the CMLXprofessional accreditation program.

 

Today, Merri Jo shares her journey from entering listing input at the Reno Board of Realtors to CEO of Stellar, offering insight around the challenges she faced in moving from NNRMLS to MFRMLS in 2008. She discusses her commitment to foster future industry leaders, her involvement in the MLS Grid, and her proactive approach to solving for front-end of choice. Listen in to understand how MFRMLS has grown under Merri Jo’s leadership—without sacrificing service—and learn how the organization is working to create a ‘curated customer journey’ for each of its members.

 

What’s Discussed: 

 

Merri Jo’s journey from entering listing input to MLS CEO

Merri Jo’s commitment to foster future industry leaders

Merri Jo’s leadership in developing the CMLX program  

The challenges of moving from NNRMLS to MFRMLS

The experience of expanding Stellar to include Puerto Rico

What inspired the rebranding of MFRMLS to Stellar MLS

Stellar’s emphasis on creating a curated customer journey

Why Merri Jo sees value in being part of the MLS Grid

Merri Jo’s proactive approach to solving front-end of choice

 

Resources:

 

NNRMLS

CMLS

CMLX

Shelley Specchio

Chris Carrillo

Sean Murphy

T3 Summit

MLS Grid

Flexmls

Matrix

Remine

Cloud MLX

NAR Legislative Meetings

Rapattoni

 

Connect with Merri Jo:

 

Stellar MLS

Email:  ceo [at] stellarmls [dot] com

May 22, 2019

Rather than trying to predict the future of real estate and act accordingly, Gene Millman is working to collaborate with brokerages to create the future together. He comes to MLS leadership from a unique perspective, leveraging his experience running a brokerage to find ways to say YES to his members and champion the industry as a whole.

 

Gene is the CEO of Northern Nevada Regional MLS. With 32 years of experience in the real estate industry, he served as an agent, broker-manager and broker-owner before making the transition to MLS executive. Greg has held key leadership roles with various local, regional and state associations, and his recognitions and honors include Realtor of the Year for the Delaware Association of Realtors and Hall of Fame Inductee at the New Castle County Board of Realtors.  

 

Today, Gene explains how serving on the board at TRENDintroduced him to the MLS world and how working on consolidation ignited his passion for the space. He introduces us to his mission to partner with brokers and create a future together. Gene also offers his predictions around the potential iBuyer market share and shares his take on portals as a broker versus MLS exec. Listen in for insight on creating culture within a team and securing buy-in for your vision—and learn how Gene’s background as a broker influences his approach to running an MLS.

 

What’s Discussed: 

 

How serving at TREND introduced Gene to the MLS world

How MLS consolidation ignited Gene’s passion for the space

The differences among governance models from MLS to MLS

Gene’s approach to running the MLS to serve the brokers

Why Gene doesn’t believe that the MLS is under threat

The MLS’s responsibility to secure data, give brokers control

Gene’s aim to partner with brokers + create a future together

How a market correction may impact views toward the MLS

Gene’s take on portals as a broker-owner vs. MLS executive

Gene’s predictions around the potential iBuyer market share

The value in creating culture + getting buy-in for your vision

 

Resources:

 

T3 Summit

TREND MLS

 

Connect with Gene:

 

Northern Nevada Regional MLS

Gene on LinkedIn

May 9, 2019

Glenn Kelman has always had the ambition to make real estate better for consumers. But it took him a while to realize that he wasn’t the only one who wanted to do that. He came into the game with an US vs. THEM mentality, assuming that all of Redfin’s competitors were villains and snake oil salesmen. To his relief, it turned out that his industry rivals were actually good people. And while that doesn’t make him any less driven, he does concede that this shift in perspective has made him ‘not quite so insufferable.’

Glenn Kelman is the President and CEO of Redfin, a technology-powered brokerage designed to redefine real estate in the customer’s favor. Prior to Redfin, Glenn cofounded the startup Plumtree Software and served as its VP of Marketing & Product Management until its acquisition in 2005. Glenn has been the CEO of Redfin for the past 13 years, and under his leadership, the company was twice named Innovator of the Year by Inman News. Redfin went public in July of 2017, and today, its market cap is $1.82B.

Today, Glenn explains why he still feels like an underdog, despite Redfin’s success. He weighs in on running a mission-driven company, discussing his aim to ‘do something good for real estate consumers’ whether Redfin makes money or not. Glenn also covers the civil nature of the relationship between Redfin and Zillow, Redfin’s new partnership with Re/Max, and the impetus behind Redfin’s ‘buy without an agent’ feature. Listen in for Glenn’s insight on cultivating agent professionalism and learn how his perception of the competition has changed over time.


What’s
 Discussed: 

Why Glenn still feels like an underdog despite Redfin’s success

Glenn’s aim to ‘do something good for real estate consumers’

Glenn’s take on the tribal nature of American politics

How becoming a father has made Glenn a better leader

The learning culture Glenn works to cultivate at Redfin

How Glenn’s perspective of his competitors has changed

Glenn’s solutions-based approach to candor with employees

How Glenn is driven by the desire to live up to his potential

The civil nature of the relationship between Redfin and Zillow

How Redfin addresses the idea of agent professionalism

The impetus behind Redfin’s new partnership with Re/Max

What inspired Redfin’s new ‘buy without an agent’ feature

 

Resources:

T3 Summit

Glenn’s ‘Once and Future King’ Post

Vendor Alley

Andreesen Horowitz Real Estate Stats

 

Connect with Glenn: 

Redfin

Glenn on LinkedIn

May 9, 2019

“A phone call is worth a thousand emails, and a Slack channel is worth a million conversations.” 

RESO’s push for an industry shift from RETS to Web API makes a lot of developers nervous. You can spin your wheels for days trying to figure out how to make the new way to consume MLS data work with your application. But here’s the thing: Somebody else has probably already solved that problem. So, how do we create a platform where developers can team up to move adoption forward? How much does accessibility to the experts serve as a game-changer in the switch to Web API?

Jon Druse is a Senior Developer at W+R Studios, a software company dedicated to building tools for the real estate industry. Prior to W+R, he served as a Software Engineer and Interaction Designer with Socialcast, Sleepy Giant, and Central Desktop and cut his teeth as a Senior Developer at PhishMe, Inc. Jon has 11-plus years of experience in the industry, and he was recently responsible for leading Cloud Agent Suite’s shift away from RETS, making W+R the first vendor to put Web API into production. 

Today, Jon explains why direct access to ‘people with answers’ was critical to his success on the project. He describes how Web API is less error-prone and requires fewer requests than RETS yet displays in the same format. Jon also discusses the minimal differences among Bridge, Trestle and Spark when it comes to replication of a data set. Listen in to understand why collaboration among developers is key in moving Web API adoption forward and learn how Jon was able to make the transition happen at W+R in just 6 months!

 

What’s Discussed: 

 

How John set up the Web API feed in W+R’s Cloud Agent Suite

Why accessibility to ‘people with answers’ was crucial to Jon’s success

RESO’s push for an industry shift from RETS to Web API

The intention behind RESO’s Replication Workgroup

How Web API outperforms RETS in terms of time and accuracy

How a common schema will solve for maintenance in Web API

The 3 vendor-MLS partnerships delivering data through Web API

The minimal differences among Bridge, Trestle and Spark for replication

Jon’s insight around how to move Web API adoption forward

How Jon taught himself to program working tech support at a high school

 

Resources:

RESO Conference

Mike Wurzer & Andy Woolley on Listing Bits EP035

Al at CoreLogic on LinkedIn

The Bridge API

Trestle

Spark API

 

Connect with Jon: 

W+R Studios

Email: jon@wrstudios.com

Jon on LinkedIn

Jon on Twitter

May 9, 2019

In a world where national brands like Zillow and Realtor.com dominate search results, how can individual brokerage websites compete? And how do real estate brokerages stay relevant as the iBuyer market continues to grow? Eric Stegemann believes the firms that adapt and take on alternative options for transacting will be well-placed for the future—and adopting the right real estate tech is a big part of that solution.

Eric is the founder and CEO of TRIBUS, a custom brokerage platform vendor tasked with providing medium and large real estate firms with made-to-order websites, intranet, email marketing, transaction management and CRM systems. Eric became a licensed agent at the age of 18 and started his own tech-oriented brokerage, River City Real Estate, at 21. In short order, River City became the largest independent brokerage in St. Louis due in large part to its real estate tech innovations, which became the framework for TRIBUS. Eric is often called upon to speak at industry events, including Inman Connect and the NAR Annual Conference.

Today, Eric explains why brokerage websites still matter in the age of Zillow and Trulia, discussing what differentiates a TRIBUS site from the national brands. He shares his conservative approach to growth for TRIBUS and offers advice for aspiring vendors in terms of building trust and fixing your mistakes. Listen in for Eric’s insight around the challenges facing brokerages today and get his industry predictions on MLS consolidation, the changing role of the agent, and potential winners in the iBuyer market.

What’s Discussed: 

How Eric started selling real estate to pay for college

What inspired Eric’s shift from broker to software vendor

The meaning behind the company name, TRIBUS

TRIBUS’ aspiration to be a zebra rather than a unicorn

Eric’s take on the challenges facing brokerages today

Eric’s insight on why brokerage websites still matter

How TRIBUS customer sites rank in Google search results

How local content differentiates a TRIBUS site from Zillow

TRIBUS’ pioneering collaborative search mechanism

How brokers can build their own iBuyer programs

Eric’s top advice for vendors on persistence and presence

Eric’s predictions on MLS consolidation + iBuyer success

 

Resources:

RESO Conference

Doyle Real Estate Team

LeadingRE

Blackstone


Connect with Eric:

TRIBUS

TRIBUS on Facebook

TRIBUS on Twitter

TRIBUS on LinkedIn

Eric on LinkedIn

Mar 15, 2019

The Clash. The Police. Journey. Talking Heads. Some of the most well-known bands in recent history also happen to have some of the most powerful names. Names that describe their music and articulate what separates them from everyone else. Just like those bands, the name of your real estate brand has a job to do. So, why are so many of us afraid to break traditional paradigms? Why is every brokerage Insert-Last-Name Realty? And why are so many logos a roofline? What if you liberated yourself from what everybody else is doing and made your own kind of music? 

We recorded this podcast live after Marc spoke at the MLS Summit, an event hosted by Annie Ives of The MLS™/CLAW.

Marc Davison is the cofounder of 1000watt, an agency dedicated to helping real estate brokerages, tech vendors, mortgage and title companies, MLSs and associations build better brands through marketing and design. Prior to 1000watt, he served as the Vice President of OnBoard Informatics and founded Access Media. Marc’s resume also includes a long stint in the music business as a musician and manager, and he is the author of All Area Access: Personal Management for Unsigned Musicians.  

Today, Marc shares the parallels between building a band and building a company, discussing how his background in music informs his work at 1000watt. He offers insight around the dynamics of the team at 1000watt, describing the unique voice of the company and how its name serves as a differentiator. Listen in for Marc’s challenge around breaking paradigms in branding your real estate organization and learn how your name, logo and messaging can work together (in harmony, of course) to articulate what’s important to you as a company.

 

What’s Discussed: 

 

How Marc’s background music relates to his work at 1000watt

The parallels between building a band and building a company

How 1000watt’s unique voice differs from its team members

Marc’s take on real estate as an intoxicating, aspirational business

The significance of thinking of your company as a product

Marc’s insight on the charisma of the name W+R Studios

How names serve as vehicles to create differentiation

Why 1000watt chose to brand itself as an agency vs. consultancy

Marc’s challenge around real estate terminology (i.e.: Team, Realty)

The necessity of alignment among names, logos and messaging

 

Resources:

 

The MLS Summit

TheMLS.com

All Area Access: Personal Management for Unsigned Musicians by Marc Davison

‘An Uncommon Brokerage Vision’ in 1000watt

Nick Shivers

The Police - Bring on the night -LIVE PARIS -79.

 

Connect with Marc:

1000watt

1000watt Blog

Marc on 1000watt

Marc on LinkedIn

Mar 13, 2019

This episode was recorded live at the Clareity/Corelogic MLS Executive Workshop in Scottsdale.  Art and Josh were good sports when I spotted them at the lobby bar at the Scottsdale Plaza.  Also, full disclosure, I think I’ve had at least one drink.

So, what’s it going to take to get vendors to transition away from RETS to Web API?RESO is hoping that both a carrot (providing easy-to-use replication tools) and a stick (large MLSs putting a ‘death date’ on RETS feeds) will facilitate the move.

Art Carter is the Chair of the 2019 RESO Board of Directors and CEO of California Regional MLS. Josh Darnell is the Chief Architect at RESO and Founder and CEO of kurotek, a real estate tech consultancy. Both Art and Josh are committed to RESO’s mission around creating and promoting the adoption of standards to drive efficiency in the real estate industry.

Today, Art and Josh discuss the transition from RETS to Web API and discuss what RESO is doing to rectify the replication issue. Art gives us an update on the progress of RESO’s search for a new CEO, describing the combination of technical skill and evangelism the organization is looking for in a leader. Josh shares his take on independent systems like Trestle and Spark API and walks us through the RESO initiatives that address the separation of listing input. Listen in for insight into the ongoing evolution of real estate standards and learn how you can support RESO’s work to give agents access to the data they need.

 

What’s Discussed: 

The progress of RESO’s search for a new CEO

What RESO is looking for in a leader for the organization

What the RESO Board is doing to rectify the replication issue

RESO’s understanding that standards will continue to evolve

RESO’s focus on giving agents access to the data they need

Josh’s take on independent systems like Trestle, Spark API

The intent behind RESO’s RCP010 and RCP019 initiatives

Why we will eventually rely on MLSs to handle compliance

The value of working together in an open-source model

Art’s insight on how proprietary systems impact innovation

Why vendors need to accept that RETS is going away

Who Josh would like to see at RESO’s Workgroup meetings

What it will take to get vendors to transition to Web API

 

Resources:

Mike Wurzer on Listing Bits EP035

OAuth

Trestle

Spark API

RESO on RubyGems

Amy Gorce at RESO

 

Connect with Art & Josh:

RESO

Josh at RESO

kurotek

Art on LinkedIn

CRMLS

 

Mar 10, 2019

Is it better to develop an all-in-one CRM? Or focus on relationship-management and work with other vendors to create a flexible package of best-in-class offerings? In the ever-evolving world of real estate tech, LionDesk is choosing integrations, leveraging partnerships with top third-party applications to create a CRM that plays well with others—and allows agents to maintain their independence.

 

David Anderson is the founder and President of LionDesk, a complete sales and marketing solution for real estate agents, broker and lenders. As one of the premiere CRMs, LionDesk makes it easy for sales professionals to connect, communicate and close more leads, and its open API platform integrates with hundreds of the best management tools, allowing professionals to run their entire business from a single system.

 

Today, David shares the challenge LionDesk faced in designing a CRM flexible enough to accommodate any workflow. He discusses the early days of the startup when he was ‘giving it away for free,’ focusing on individual agents and referral business and developing the subscription business model. David also speaks to Compass’ acquisition of Contactually and how it is impacting his business. Listen in for insight around how LionDesk integrates with other best-in-class real estate systems like Cloud CMA and ShowingTime and learn why agents prefer an independent, third-party system to an all-in-one, broker-led platform.

What’s Discussed:  

How David’s experience building tools for travel translated to real estate

The challenge LionDesk faced in designing a flexible CRM for any workflow

David’s focus on individual agents and referral business in the early days

LionDesk’s recent deal to provide CRMLS members with a full account

How LionDesk integrates with best-in-class apps like ShowingTime + Cloud CMA

Why agents appreciate the freedom and independence of a third-party system

How Compass’ acquisition of Contactually is affecting David’s business

Why David believes an all-in-one brokerage CRM system is the wrong play

The LionDesk SaaS month-to-month subscription business model

Why David discourages new vendors from pursuing the freemium model

The challenge around determining a CRM’s number of active users

 

Resources: 

Greg’s Blog on the LionDesk Partnership with CRMLS

ShowingTime

Cloud CMA

Contactually

‘Compass Acquires Contactually’ Press Release

‘Compass to Acquire Alain Pinel Realtors’ in Inman

MoxiWorks

 

Connect with David Anderson:

LionDesk

 

David on LinkedIn

Dec 4, 2018

We’ve all heard the rallying cry to drop RETS and move over to the RESO Web API. What’s been less clear is exactly how to go about making that transition. So, what’s step one? How exactly might vendors help make this shift happen?  

Rebecca Jensen is the President and CEO at Midwest Real Estate Data, the real estate data aggregator that provides the Chicagoland multiple listing service to more than 45K subscribers. Under Rebecca’s leadership, MRED was named Most Innovative MLS by Inman News. Rebecca also serves as the Board Chair for MLS Grid, a technology company created by MLSs across the country to deliver on the RESO Standards and provide vendors with a single access point for the data of participating MLSs in addition to a unified licensing agreement, standardized business rules and policing processes.

Today, Rebecca explains how the MLS Grid provides both a unified data feed and compliance process. She shares the tech company’s progress in getting the IDX feed and licensing agreements up and running as well as her long-term vision to have all software connect through the platform. Rebecca discusses the cost to vendors to access MLS data through the Grid and walks us through her efforts to facilitate a graceful transition from RETS to Web API. Listen in to understand the opportunity for vendors to test their apps against new systems like MLS Grid and get access to MRED’s step-by-step guide for RESO Web API adoption.

 

What’s Discussed: 

 

How the MLS Grid serves as a unified platform to deliver RESO standards

How the Grid provides a unified data feed and licensing agreement

MRED’s step-by-step guide for vendors regarding Web API adoption

MLS Grid’s work to finalize VOW and back office licensing agreements

How MLSs set prices for vendors to access their data through MLS Grid

Rebecca’s long-term vision to have all software connect through the Grid

The benefits of the unified compliance process provided by MLS Grid

Rebecca’s insight on the different ways to approach consolidation

Rebecca’s efforts to transition from RETS to Web API gracefully

How long it may take to convert a RETS infrastructure to Web API

The difference between an API and the data dictionary itself

The need for vendors to test their apps against new systems like MLS Grid

Rebecca’s call for vendors and MLSs to plan for Web API adoption

 

Resources:

REALTORS Conference & Expo

RESO Conference

Mike Wurzer & Andy Woolley on Listing Bits EP035

MLS RoundTable

RealTracs

Homesnap (BPP)

MLS 2020 Agenda

Trestle

Spark API

MLS Aligned

Bridge API

Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customersby Geoffrey A. Moore

 

Connect with Rebecca Jensen:

MLS Grid

MRED LLC

Rebecca on LinkedIn

Oct 31, 2018

ShowingTime was built to help people buy homes more efficiently by making the process of scheduling a showing much easier. Since it was founded 18 years ago, the company has grown to include a family of technology products that serve MLSs, brokers and agents in the areas of showing management and market statistics.

Mike Lane is the Co-Founder and President of ShowingTime, the most widely used showing management service provider in the market. ShowingTime serves 1M agents and 200 MLSs, scheduling up to 5M showings per month. Mike has been with the company since its inception in 2000, and he continues to head its sales and marketing divisions and serve as the primary contact for MLS clients and large brokers. A former Naval Officer and seasoned athlete, Mike has competed in a number of triathlons, including three IRONMAN races, and he holds an MBA and Master’s in Engineering Management from Northwestern.

Today, Mike explains how ShowingTime facilitates the scheduling of showings by way of its online calendar and call center. He describes the company’s evolution, discussing how they got into market stats as a complement to their core business. Mike covers the ShowingTime Index, explaining how agents might leverage the information and what showing activity reveals about market demand. Listen in for insight on ShowingTime’s business model and learn what the company is doing to reach brokers and agents, remove the hurdles to ordering online, and navigate the complexities of bundling—and unbundling—its products and services.

What’s Discussed: 

How ShowingTime facilitates online scheduling of showings

How the ShowingTime call center unburdens brokers/agents

How Mike got into the real estate software business

ShowingTime’s acquisition of 10K Research and RBI MRIS

How agents might leverage the ShowingTime Index

How showing activity reveals demand in the market

Mike’s insight on the predicted turn in the market

ShowingTime’s focus on supporting mobile adoption

ShowingTime’s ability to facilitate reverse prospecting

How ShowingTime serves MLSs, brokers and agents

How to reach brokers and agents via online marketing

Vendor efforts to remove the hurdles to ordering online

The complexities of bundling products/services for REALTORS

 

Resources:

 

RESO Conference

Cloud Agent Suite

10K Research

RealEstate Business Intelligence

Greg’s Blog on MarketView

ShowingTime’s Showing Index

Zillow Research

 

Connect with Mike Lane:

 

ShowingTime

Mike on LinkedIn

Oct 30, 2018

Tim Dain has a reputation for being the ‘mad scientist’ of the MLS world. He is not afraid to challenge established systems and ask WHY things are done a certain way. Tim facilitates innovation by assigning a creative writing piece, commissioning a study or building a spreadsheet—and then implementing the best ideas with a commitment to being of service.

 

Tim is the President and CEO of MARIS MLS, a multiple listing service out of St. Louis that serves 13 REALTOR associations, 58 counties and more than 13K members. A seasoned MLS executive with a unique resume, Tim spent two years running the Austin Board of REALTORS and four years as Executive Director of SIR/MLS prior to joining MARIS. Tim has a background in information technology, and he has served the real estate industry in multiple roles since 2006.

 

Today, Tim explains why he is not afraid to disrupt established systems and shares the improvise-adapt-overcome leadership mantra he learned in the Marines. He offers insight around the redesign of the MARIS MLS website in collaboration with 1000watt, describing the skills development video library featured on the site. Tim addresses his work to rebuild the infrastructure at MARIS, offering insight on his essentialist approach to technology tools and his commitment to service over shiny objects. Listen in for Tim’s take on the current plight of the broker and learn about his dedication to facilitating an honest dialogue around industry challenges—and publishing the unscripted answers.

 

What’s Discussed: 

 

Tim’s reputation as the mad scientist of the MLS world

MARIS’s marketplace approach to the board structure

Why Tim is not afraid to disrupt established systems

Tim’s improvise-adapt-overcome leadership mantra

The redesign of MARIS’s web presence with 1000watt

  • Related content to continue learning process
  • Video library tied to skills development

Tim’s work to rebuild the infrastructure at MARIS MLS

Negotiating price vs. subsidizing tech for small brokerages

The essentialist approach to MLS technology tools

Tim’s commitment to make basics available at a low cost

Why service should be the Holy Grail of the MLS

AMP’s origins in a thought exercise re: small MLSs

Tim’s view of the consumer as the ‘lion over the hill’

How the MARIS Asksseries facilitates an honest dialogue

 

Resources:

 

RESO Conference

1000watt

Cloud Agent Suite

Bright MLS

Clareity DASH

Salesforce

Tim’s Infrastructure Spreadsheet

The Buckminster Fuller Institute

Bill Chee’s ‘Lions Over the Hill’

MARIS Asks

 

Connect with Tim Dain:

 

MARIS MLS

Tim on LinkedIn

Oct 29, 2018

Let’s say you have your heart set on a kitchen with hardwood flooring, natural light and an island. Imagine having the ability to search images on the MLS for those specific features. With advancements in artificial intelligence, it is possible to have software read the images, identify the room type and even recognize the objects in it! There are an infinite number of use cases for the real estate industry and Restb.ai is quickly becoming a leader in the space. 

 

Dominik Pogorzelski is the Vice President of Product and Operations for Restb.ai, a machine learning computer vision company specializing in visual recognition for real estate. The company’s plug-and-play solutions employ AI to automatically tag and classify property photos with industry-specific information. Dominik earned his MBA from IESE Business School in Barcelona.

 

Today, Dominik discusses the societal shift to consume information in a digital way, explaining Restb.ai’s ability to filter images by room, features and amenities. He offers insight around the potential use cases for AI in real estate and the technology’s ability to unlock the data available in images and create value in a number of ways. Dominik describes how the pain points in the online ecosystem differ between Europe and the US, and he addresses the decision to apply Restb.ai’s technology to historical data or active listings. Listen in for insight on how an MLS might establish a partnership with Restb.ai and learn why AI is the next big thing in real estate technology.

 

What’s Discussed: 

 

Restb.ai’s niche as an AI company playing in the real estate space

Dominik’s path to Barcelona and his role as VP at Restb.ai

Restb.ai’s client base in Europe, Canada and the United States

How Restb.ai’s AI filters images by room, features and amenities

The societal shift to consume digital information in a visual way

The potential applications of AI tech for real estate professionals

AI’s ability to unlock the data available in images and create value

How Restb.ai could automate the compliance review process

The moral obligation AI companies have to the industries they serve

The horizontal players in the space vs. the specialists like Restb.ai

How the online ecosystem in Europe differs from that of the US

  • No central source in Europe like US MLS
  • Duplicate listings, competitor watermarks

The technical aspects of establishing a partnership with Restb.ai

The decision to apply Restb.ai to active listings vs. historical data

 

Resources:

 

RESO Conference

MLSOK

TLCengine

 

Connect with Dominik Pogorzelski:

 

Restb.ai

Email: dominik@restb.ai

Oct 29, 2018

As real estate professionals spend less and less time in the office and real estate offices host fewer and fewer walk-ins, you might start to question the merit of spending top dollar for office space in a high-rent district. What if you saved that money and reinvested it in agent services? What if you could build a full-service brokerage in the virtual world, conducting business and meeting with colleagues in VR?

 

Cameron Paine is the Senior Vice President of Industry Relations at eXp Realty, the world’s most successful virtual, full-service brokerage. eXp invests the money saved by having very few offices into the technology that helps its agents stay relevant. In his role as Senior VP, Cameron is responsible for seeking collaboration opportunities with MLSs, Associations, brokerages and technology partners. Camron’s resume includes 15-plus years combined experience as top executive for an MLS and Association, and he has been recognized by Inman Newsas one of the Top 100 Most Influential People in Real Estate.

 

Today, Cameron shares eXp’s decision to invest in change rather than fight it. He explains how a progressive MLS facilitates a broker’s ability to do business and offers insight around the innovative joint system between Arizona Regional and Metro MLS. Listen in to understand how eXp helps its agents build wealth by investing in the company and learn how the brokerage is creating a virtual world for its employees and partners!

 

What’s Discussed: 

 

eXp’s decision to invest in change rather than fight it

How eXp serves as a virtual, full-service brokerage

How eXp agents build wealth by investing in the company

The benefits of running a brokerage without office space

Cameron’s background in MLS and Association leadership

How a progressive MLS facilitates a broker’s ability to do business

The innovative joint system between Arizona Regional and Metro MLS

Greg’s argument for a New Jersey and Palm Beach MLS data share

Cameron’s responsibilities as SVP of Industry Relations at eXp

  • Collaborations with other brokerages
  • Opportunities with tech vendors

How eXp was designed for agents as a tech-forward brokerage

How eXp has created a virtual world for employees and partners

 

Resources:

 

Russ Bergeron

ARMLS|Metro MLS

 

Connect with Cameron Paine:

eXp Realty

Cameron on LinkedIn

Oct 24, 2018

Talk of standards adoption at the recent RESO conference in Milwaukee sounded much like the conversation last year. And the year before that. And the year before that. So, how do we move beyond discussing the reasons for converting to Web API and begin to execute on that plan? What might vendors do to help facilitate a little less talk—and a lot more action? 

 

Mike Wurzer is the President and CEO of FBS, a leading innovator of MLS technology and one of the most respected real estate software brands. Andy Woolley is the VP of Industry Development for Homes.com, one of the nation’s top online real estate destinations and provider of tech solutions for the industry. In addition, Mike is the Vice Chair of RESO, and Andy serves on the Board of CMLS. They join Greg live from RESO Conference 2018to discuss the need for a shift in the conversation from the WHY of RESO standards adoption to actual implementation.

 

Mike explains how the platinum data-dictionary certification stands in the way and addresses the need for education around how to access the credential manager. Andy describes what his team is doing to facilitate the transition to Web API, sharing his intention to publish a follow-up to the whitepaperdetailing the first few conversions. They also cover the complexities around efforts to do away with replication and their responsibilities as established vendors to promote Web API adoption. Listen in for insight around developing a plan for conversion and learn how trusted vendors might work together to help their customers move forward—faster.

 

What’s Discussed: 

 

Greg’s frustration with the panel on standards at the RESO conference

How MLS platinum data-dictionary certification is a barrier to adoption

The need to move past a discussion of the WHY to implementation

The need for education around how to access the credential manger

What Andy’s team is doing to facilitate the shift to Web API

Mike’s solution to the issue of renegotiating licensing agreements

Andy’s case study of the first few conversions + the proposed follow-up

The complexities around efforts to do away with replication

  • Other methodologies better than Web API
  • Software developers expect copy of data

The responsibilities of established vendors in promoting API adoption

  • Serve customers, push MLSs to make feeds available
  • Implementation = fewer maintenance, data quality issues

Mike’s insight on how the API makes lead data available in all apps

Why every established vendor should have a plan for conversion

The pros and cons of creating a deadline when RETS will stop working

 

Resources:

 

RESO Conference

CoreLogic Trestle

Spark API

Black Knight

Andy’s Case Study

 

Connect with Mike Wurzer:

 

FBS IDX Solutions

Mike on LinkedIn

RESO

 

Connect with Andy Woolley:

 

Homes.com

Andy on LinkedIn

CMLS

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